| Topic | What You Can Do | Phone Number | Hours (Pacific Time) |
|---|---|---|---|
| Checking & Savings | |||
| Checking and Savings accounts |
Get information about existing accounts |
1-800-238-4486 Option 1 |
6:00 a.m.-11:00 p.m., 7 days a week
Automated service available 24/7 |
| Apply for a new account | 1-800-796-5656 Option 2 |
8:00 a.m.-8:00 p.m., Mon-Fri 8:00 a.m.-6:00 p.m., Sat Closed: Sun and holidays |
|
| Debit and ATM cards |
Activate a new Union Bank ATM or debit card Report a lost or stolen card |
1-800-453-1573 | Automated service available 24/7 |
| Loans | |||
| Home Loans | New purchase or refinance | 1-866-UB-LOANS (1-866-825-6267) |
8:00 a.m.-8:00 p.m., Mon-Fri 8:00 a.m.-3:00 p.m., Sat Closed: Sun and holidays |
| Get information about existing loans | 1-800-888-5990 | 8:00 a.m.-6:00 p.m., Mon-Fri | |
| Personal Line of Credit | Get information about your existing loan or apply for a new loan | 1-866-UB-LOANS (1-866-825-6267) |
8:00 a.m.-8:00 p.m., Mon-Fri 8:00 a.m.-6:00 p.m., Sat Closed: Sun and holidays |
| Services | |||
| Telephone Banking |
Get information about an account Complete a transaction using your access number and PIN |
1-800-238-4486 Please have your access (or account) number and PIN handy |
6:00 a.m.-11:00 p.m., 7 days a week
Automated service available 24/7 |
| Online Banking and Bill Pay |
Apply for Online Banking or Online Bill Pay Get information about your Online Banking service |
1-800-238-4486
Option 4 |
6:00 a.m.-midnight, 7 days a week, excluding holidays |
| Investment Services | Get information and support | 1-877-634-3890 | 8:00 a.m.-5:00 p.m., Mon-Fri, excluding holidays |
| Retirement Plan Center |
Learn about opening a retirement account Ask about distributions or rollover status Get information about your account |
1-800-304-3854 | 8:00 a.m.-4:45 p.m., Mon-Fri, excluding holidays |
